Mediation in Mobile Money: Optimising Transaction Processing

by May 15, 2024Insights

Mobile money has become a powerful tool for financial inclusion across Africa, with over 500 million registered mobile money accounts in Sub-Saharan Africa according to a 2023 GSMA report. To ensure seamless and efficient transactions at high volumes, a robust mediation layer is essential. Enter 4C’s iNSight application.

What is Mediation?

Mediation involves transferring data between various systems, with or without modification, from network elements to Operations Support Systems (OSS)/Business Support Systems (BSS). Sophisticated billing mediation software serves end-to-end functionality for telecom operators.

Why is Optimisation Crucial?

Fast and reliable mobile money transactions are crucial for user satisfaction and service adoption. iNSight optimises transaction processing actively:

  • Reducing Latency: iNSight streamlines communication to minimise delays between sending and receiving money.
  • Enhancing Security: Robust security protocols within iNSight safeguard transactions against fraud and unauthorised access.
  • Ensuring Scalability: The platform is designed to handle high transaction volumes, ensuring smooth operation even during peak periods.
  • Providing Real-time Reporting with Actionable Insights: iNSight leverages data collected during mediation to generate actionable insights. This enables mobile money providers to monitor performance, identify bottlenecks, and optimise processes for maximum efficiency.

Data Powering Optimisation

One of the core functionalities of mediation is the collection and distribution of large amounts of data so it is critical that your mediation system provides the following:

  • Secure Data Collection: Data is securely collected from network elements throughout the mobile money ecosystem.
  • Data Integrity: Rigorous integrity checks ensure data accuracy during collection and distribution.
  • Actionable Insights: Data analysis generates tailored reports and insights that enable businesses to identify trends, optimise resource allocation, and make data-driven decisions for service improvement.

4C iNSight: An End-to-End Data Solution

The true power of iNSight lies in its ability to manage the entire data lifecycle. It provides a comprehensive end-to-end solution for:

  • Collecting: Data is securely gathered from across the mobile money network.
  • Optimising: Data transfer is streamlined for maximum efficiency.
  • Ingesting: Data is prepared and integrated for analysis.
  • Storing: Data is safeguarded in a secure and accessible manner.
  • Analysing: Valuable insights are extracted from data to drive informed decision-making.

This comprehensive approach ensures that the right data reaches the right person at the right time, empowering mobile money providers to make data-driven decisions for continuous improvement.

4C: Your Partner in Mobile Money Optimisation

With iNSight, 4C empowers telecom companies to deliver a best-in-class mobile money experience for their customers. By optimising transaction processing and generating actionable data insights, iNSight paves the way for a more inclusive and financially connected Africa.

Ready to learn more? Contact 4C today to explore how iNSight can transform your mobile money operations.

At 4C Group of Companies, we strive to effect operational changes and cost savings for customers through our iNSight product and associated services. This product’s main function is to re-purpose and deliver business-critical information to a variety of systems and stakeholders. We specialise in information management, business assurance, African fintech solutions and a variety of cyber security services. For more insights into our products and services, check out our blog page or follow us on Facebook, LinkedIn and Twitter.

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