We supply, service and support large volume data management and transaction processing technology to the telecommunication and financial services sectors throughout Africa.
Our modular and quick to deploy iNSight platform puts your data to work so you can make informed decisions, improve organisational efficiencies, and effect cost savings. Our scalable and secure Payment Gateway allows you to harness the potential of Mobile Money to increase revenue and improve customer experience.
Since 2003 we have successfully delivered thousands of projects for leading enterprise clients to ensure the digital and financial inclusion of millions of mobile subscribers. With this extensive experience, our team is best positioned to support you right through from pre-sales to deployment, to project management, and ongoing support. Let us manage your technology so you can manage your business!
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The iNSight Platform provides solutions in the enterprise data and transaction management landscape.
Its main function is to repurpose and deliver business-critical information to a variety of systems and stakeholders, making it especially well positioned within the operational and business support systems environment of services companies such as telecoms, banking, and financial services.
Its unique data architecture allows for real-time interaction with other platforms and applications, from network elements to financial systems. The framework can be unbundled into a combination of individual components, to address requirements for specific applications.
Reduce your time to insight
Today’s business leaders need to make sense of fast-moving data. iNSight provides an end-to-end solution for collecting, extracting, optimising, ingesting, storing, and analysing data, so it can deliver actionable insights to the right people at the right time, all the time.
Protect your revenue and reputation
Incidents of fraud erode confidence and have an adverse impact on brand reputation, while persistent revenue leakage can sink a big business. Our iNSight Fraud and Revenue Assurance Management System uses an array of controls and machine learning that allows our clients to find fraud fast, recover revenue and apply preventative measures to avoid reoccurrence. Our experienced team is equipped to help our clients implement a suitable governance, risk, and compliance strategy to ensure all consumer protection obligations are effectively discharged – and to help build all important trust in your products and services.
Increase your revenue, decrease your churn
As innovation and new technology spur consumer demand for new products and services, telecoms operators are steadily transforming into digital service providers, which adds more complexity to their business models, processes, workflows, pricing strategies, and revenue streams. Our iNSight Business Systems offer a comprehensive CRM platform with all the tools for marketing, sales, service activation and ongoing customer support. It also features converged billing capabilities that support the creation of new services and the management of complex pricing strategies that include the likes of revenue sharing, zero-rated and sponsored services, elastic pricing, loyalty points, pro-rated services, and others.
Expedite your ecosystem expansion
The broad adoption of mobile money positions operators as enablers of trade and commerce. Our iNSight Payment Gateway enables scalable expansion of mobile financial services operations that connect consumers, businesses, and governments so they can connect, share resources, provide services, and sell products. It offers integrated revenue generating capabilities, including merchant and layby solutions for retail, e-commerce, bill payments, credit origination, event ticketing and more. Used in conjunction with our Orchestration Engine, the Gateway gives subscribers access to a range of adjacent services, including credit, insurance, and investment.
We pride ourselves on our commitment to service excellence, which has allowed us to establish successful and long-lasting client relationships.
We work with our clients to define their strategy and goals, implement solutions making use of best practices; and identify ongoing and possible future enhancements and cost-savings.
We support systems, databases and our enterprise software by providing 24/7 assistance from our certified technicians. By providing mission-critical support services for complex IT environments from various sectors, we maximize performance, achieve higher availability and reduce risk.
We provide professional services that allow you to establish your system quickly and easily. This includes all areas of set up such as Installation, Configuration, Development, and Integration.
We provide ongoing services, determined by Service Level Agreements that meet your requirements, to ensure your system runs optimally. This includes health checks, monitoring and alerting, and bug fixes.
Our Managed Services allow you to outsource your operational responsibilities and leverage our scale, methodologies and standardisation. We reactively and proactively manage your IT infrastructure and/or end-user systems remotely to meet your individual needs.
Areas of Expertise
We provide 24/7 support for all Oracle 11G and 12C databases. Our skilled technicians service all Oracle database requirements for your business, regardless of the version your company uses.
We supply enterprise environments with hardware that we trust. We are an Oracle Gold Partner certified to sell and support enterprise class software and hardware suited for high performance databases.
Operating Systems Support
We have extensive agreements and partnerships that allow us to sell and support Unix, Linux and Microsoft operating systems that provide high performance, scalable, and reliable solutions to meet your specific needs.
With extensive collective experience in managing, integrating, and developing solutions for our clients, our team is well equipped to handle any queries relating to our software and the database on which it runs.
We provide managed services that enhance operational efficiency and business continuity, whilst driving down overhead costs by leveraging our scale, methodologies and standardisation. Let us manage your technology so you can manage your business.