Why SaaS makes business sense

by Nov 21, 2022Insights

Software-as-a-service (SaaS) is a great way to lower costs and reduce risk. Businesses can purchase or subscribe to ready-made software solutions without having to invest in developing their own in-house tools. 

Well-designed SaaS solutions are highly compatible with third-party applications and legacy systems. A reputable SaaS provider will ensure that their solutions will work with existing digital architecture and technological requirements. For example, with 4C Group’s SaaS Payment Gateway, we offer a range of solutions for African telcos and fintechs. 

Reduce costs with SaaS

Companies in South Africa are facing a massive talent shortage when it comes to IT skills. Partnering with a SaaS provider reduces HR spend and gives companies access to large multidisciplinary teams without needing to take on new staff directly. 4C Group has two decades of experience in the industry. Our dynamic team includes experts in software development, deployment, management and maintenance. 

Developing in-house software is both time-consuming and costly. Software needs to be regularly patched and upgraded. With software-as-a-service, all development, deployment and upgrades happen behind the scenes. The SaaS provider takes on the risk and responsibility. 

Businesses can benefit from predictable pricing, knowing that as new updates become available, these will be automatically installed. With a reputable SaaS provider, seamless upgrades take place at regular intervals.

On-premises software, on the other hand, can have a lot of hidden costs. These include staffing costs, backups, infrastructure, in-house security, cleaning and maintenance. By opting for SaaS, companies can save in a variety of ways. Businesses can focus their attention on achieving their targets, rather than investing in the development and maintenance of software tools.

Reduce risk with SaaS

Businesses do not need to worry about security and application vulnerabilities when they opt for SaaS. This takes the hassle out of managing an IT system. The SaaS provider ensures that the relevant security is implemented and maintained, with operational costs falling on the SaaS provider. 

At 4C, we provide industry leading service level agreements (SLAs) that ensure world-class services. Our goal is to provide an always-on experience so that our clients can, in turn, do the same for their customers. The 4C team is available to troubleshoot in the event that something goes wrong to get systems back up and running as soon as possible.  

Improve cyber security with a trusted SaaS provider 

Businesses need to remain compliant with national legislation around cyber security. New laws and cyber crimes acts, for example those that have recently been implemented in South Africa and Zambia, require businesses to take security seriously. The cyber security experts at 4C ensure that our SaaS offers meet international standards to protect businesses and their valuable data assets.

Customers concerned with data integrity and cyber security need to choose a SaaS provider that prioritises digital protection. 4C software comes with an additional Business Assurance security layer. Our Fraud Management and Revenue Assurance modules ensure that there are no revenue leakages or malicious activity happening in your digital ecosystem. 

Working with fintechs across Africa, we use the latest technologies in data processing. We process billions of terabytes of data everyday, providing our clients with real-time insights into what is happening in their digital ecosystem. Monitoring billing and tracking the customer journey are key features of our iNSight software – taking this SaaS solution to the next level.

What SaaS services does 4C provide?

4C’s iNSight software is composed of multiple SaaS modules. These have been designed for large volume processing and ensure high levels of security, flexibility and scalability. Our architecture integrates with multiple third-party applications. It provides real-time interaction with other platforms, including network elements and financial systems. 

iNSight is our SaaS solution that offers functionality for fintech, information management, business assurance and business systems. The software can be configured to meet business requirements through easy to use intuitive web-based interfaces. For more information about our SaaS services, please contact us today.


At 4C Group of Companies, we strive to effect operational changes and cost savings for customers through our iNSight product and associated services. This product’s main function is to re-purpose and deliver business-critical information to a variety of systems and stakeholders. 

We specialise in information assurance, business assurance, FinTech solutions and a variety of business systems. For more insights into our products and services, check out our blog page or follow us on Facebook, LinkedIn and Twitter.

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